Shipping policy

Shipping

• Orders are typically processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• Customers will receive a confirmation email with tracking details once the order is shipped.

• Standard Shipping: Estimated delivery within 5-10 business days.
• Express Shipping: Estimated delivery within 2-5 business days (available at an additional cost).
• International Shipping: Delivery times vary based on destination and customs processing. Customers are responsible for any customs duties or import taxes.

• Shipping fees are calculated at checkout based on the shipping method and destination.
• Free shipping may be available for orders over a specified amount (subject to promotional offers).

• Tracking numbers will be provided via email once your order has been shipped.
• Customers can track their order on our website or the carrier’s website.

• If your order is delayed or missing, please contact our customer support team for assistance.
• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances (e.g., natural disasters).
• If your package arrives damaged, please report it within 48 hours of delivery with photo evidence for a replacement or refund evaluation.

• Please refer to our Return & Refund Policy for details on returning a product.
• Shipping fees are non-refundable, except in cases where an error was made on our part.